FAQs

Frequently Asked Questions (FAQs)

Do we only sell top spec boots?
The aim of this store is to bring you our customer top spec boots for the lowest prices. Therefore the vast majority of our boots are top spec. Any boots that are not top spec will be mentioned in the description as ‘takedowns’ or the version of the boot.
Do we ship worldwide?
Yes, if you come across any issues with ordering outside of the UK at the checkout then please contact us on Instagram @preownedboots.
How long will it take to get my order?
We ship all parcels the same or next working day. You can expect your parcel to arrive within two working days if ordering from within the UK. It may be a slightly longer wait for international orders.
Are the boots authentic/genuine?
Every boot we sell is a genuine authentic item.
Which payment methods are accepted?
We take payment by credit/debit card, Apple Pay & PayPal.
Can I return my boots?
We do not currently accept returns. However, if you have any questions before ordering or any issues with your order the best way to contact us is via Instagram @preownedboots.
Can I sell you my old boots?
Of course! We usually only buy top spec boots, however there may be exceptions. Get in touch with us on instagram @preownedboots.